- For no purchase entry into our Spain Giveaway, complete the following web form, including your name, contact information, and a 150 word essay on "The benefits of the Rogers Online Self-service" -
After the tone, please enter your essay... ... ... *BEEEEEP*
The Rogers Online Self Service benefits include reducing the Rogers Cable Inc. and Rogers Wireless Inc. costs for live phone support. It directs customers to a website, properly designed to make them feel like they should be able to find an answer, on their own time, and simultaneously exposes them to Rogers Media marketing, a dual benefit that I'm sure the shareholders love.
The Online Self Service is a clear example of good marketing forethought and planning from a large company, that, unfortunately, as things are wont to be in our current economy, comes at the cost of the customers, and results in reduced service for them. That being said, the benefits of investing into Rogers are clear!
After the tone, please enter your essay... ... ... *BEEEEEP*
The Rogers Online Self Service benefits include reducing the Rogers Cable Inc. and Rogers Wireless Inc. costs for live phone support. It directs customers to a website, properly designed to make them feel like they should be able to find an answer, on their own time, and simultaneously exposes them to Rogers Media marketing, a dual benefit that I'm sure the shareholders love.
The Online Self Service is a clear example of good marketing forethought and planning from a large company, that, unfortunately, as things are wont to be in our current economy, comes at the cost of the customers, and results in reduced service for them. That being said, the benefits of investing into Rogers are clear!
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